Actively promote implementation of the VDSS IT
transformation plan (IAPD) as the top priority for development
activities including: content management, common customer
Identification, and customer and worker portals.
Promote
interoperability and data sharing between VDSS and other state agencies
such as DMAS and VDA and local agencies (LDSS).
Targeting
VITA, promote individualized a VDSS service level agreement (SLA) for
delivery of service from NG to local agencies. Considerations: network
storage capacity, timeframes for delivery of equipment, removal of
surplus or damaged equipment and resolution of service requests, etc.
Explore and implement strategies to create an innovative and
meaningful state–local partnership, including jointly funding, planning
and developing automated systems to improve efficiency and effectiveness
at the local level where services are delivered.
Encourage
implementation of structures that ensure local user input into the
direction of IT in the Commonwealth social services system, including
other agencies in the Health and Human Services secretariat. Receive
local input on the effectiveness of structures created by VDSS to obtain
user input into specific systems currently in use.
Continue
building working relationships: VITA/NG, Investment Board, Goal 3
Strategic oversight committee, to support VLSSE goals.